Customer Service Executive

at L M Exchange Company
Location Dubai, United Arab Emirates
Date Posted April 2, 2021
Category Customer Care
Job Type FULL_TIME
Salary 2500
Work Hours Day

Description

Required Language: English, Filipino, Malayalam, Hindi.

Greet all the customer

Reach the given target on a daily basis

Provides outstanding customer service by placing the interests of the customers first and aiming to exceed customer expectations.

Promotes and maintains positive relations with all loyal clients and new customer.

To be able to report to branch as per given schedule.

To be able to work in a timely manner

Complies with all department and company policies and procedures.

Contributes to the fulfillment of department and company objectives and goals.

Performs as a team member in allocating and coordinating the work flow.

Handles workload and customer queries with patience and empathy and not let the work pressure reflect on the way when dealing with the clients.

Trains and mentor new employees

Strictly follow the Anti-Money Laundering procedures as per company rules and regulations.

Responsible for protecting the privacy of their customers by not discussing financial matters outside, they are required to only release account information to authorized individuals.

Reporting to the Assistant Branch Manager.

Ensures zero tardiness and absences

Ensure the cleanliness of the counter

Make sure to give 100% commitment in all sales promotion.

Email cv

Skills

Ability to maintain proper records of all transactions, cancellations, and issues computer generated receipts to the customers.

Ability to maintain an awareness of all promotions and advertisement.

Ability to maintain a clean and orderly checkout of the counter.

Answers customers questions and provides information on procedures or policies.

Maintains good relationship with all customer.

Experience Requirements

Candidate with 2-3 years of experience

Education Requirements

A bachelors degree

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