Desktop Support Engineer

Dear Sir/Madam.,
I would like to apply for the above post as advertised by your company. I graduated from Jawaharlal Nehru Technological University in 2017. In the stream of Electronics and communication engineering.As a desktop support engineer , I provide expert assistance to over 100 multi-site computers and peripheral equipment . My priority is to guarantee that your digital systems keep your business running at full speed.
Some of my numerous skills include:
1.Installing, upgrading and testing vendor-based desktop related software and lobbying for quantity discounts
2.Ensuring maximum data security
3.Diagnosing, analyzing and resolving user laptop, PC and handheld device software and hardware issues
4.Training management and staff in software and mobile app use
Attached is my curriculum vitae and I am most willing to provide any further information at your request. I look forward to the opportunity to discuss my suitability for the above position at an interview.
Akhilesh Velagonda

Last Resume Update November 22, 2018
Address Sharjah, United Arab Emirates
E-mail Locked
Phone Number Locked


SKNR Arts and Science College
Desktop Support Engineer
Sep 2017 - Aug 2018

1. Install, upgrade, support and troubleshoot Windows OS
2. Troubleshooting computers and basic networks
3. Coordinate and execute preventative maintenance and remedial repairs on computers, laptops, printers, and
4. Return defective equipment to maintenance inventory, document customer repairs, and maintain and restock parts
inventory to maintain spare parts levels.
5. Monitor, operate, manage, troubleshoot, and restore service to terminal service clients, PCs, or notebooks
with authorized access to network.
6. Knowledge on desktop hardware, software applications, operating systems and network connectivity.
7. Resolving problems while maximizing efficient use of computing resources


Bachelors Degree
May 2013 - Sep 2017

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