Mohammad Althaf Ahmed
Group Leader, Wipro
Energetic, motivated and highly professional Group Leader with 4 years’ experience. Diplomatic, personable and adept at managing project's fluctuating requirements/demands and sensitive situations. Commended by management and clients for cheerful attitude and willingness to help. An enthusiastic worker proving to be an asset for any organization associated with till date.
Group Lead / Sep’2018 - Present
Employer Name: Wipro BPS Limited
Client: Google, Waymo Software Quality
- Currently handling a team size of 120 Analysts and 8 Team leads.
- Managing performance of the entire project.
- Conduct weekly meetings with clients and engineering team based abroad.
- To ensure Service level agreements are achieved.
- Publishing Weekly/Monthly/Quarterly and project evaluation reports as per business requirements.
- Monitor and coordinate to design and improve work policies.
- To conduct daily meetings with team leads to gauge their performance and recommend improvement’s.
- Forecasting issues and developing contingency plans.
- Provide training and grooming new team leads.
- Conduct interviews for hiring new Analysts.
Team Leader/Oct’2017 – Aug’2018/Wipro/Waymo Software Quality
Employer Name: Intelenet Global Services
Client: Google Maps
Senior Pod Lead/April’2017 - May’2017
Pod Lead/Aug’2015 – Mar’2017
Analyst/Mar’2014 – Jul’2015
- Promoted as “Group Lead” within 10 months of joining Wipro.
- Presented with “Special Contribution Award” as Team Lead for 2017.
- Promoted as “Senior Pod Lead” in 2017.
- Presented with “Best Performer Award” as Pod Lead for 2016 in Chennai.
- Advanced as “QC Pod lead” in Jan 2016.
Presented with “Best Performer Award” as Analyst in 2014.
|Last Resume Update||November 4, 2018|
MBA - HUMAN RESOURCES