Business Analyst

An IT Business Consultant with 4+ years of work experience and a Master of Information SystemsManagement from Carnegie Mellon University. Specializes in connecting people and businesses withsystems. Currently living and looking for opportunities in Dubai, UAE.

Last Resume Update September 18, 2018
Address Dubai, United Arab Emirates
E-mail Locked
Phone Number Locked

Experience

Techlogix Pvt. Ltd.
Senior IT Business Analyst
Mar 2016 - Feb 2018

Techlogix is an IT Services, Consulting, and Business Solutions company that helps its clients achieve enterprise transformation by harmonizing people, business processes, and technology.

During my second engagement with Techlogix, I was part of the original team in their new Healthcare Management Information Systems department. We built a cloud-based Electronic Healthcare Records product, Vicenna HealthCloud, and implemented at a private Pakistani hospital. We largely assisted the hospital in transforming their hospital management system to a cloud-based paperless one.

I served the role of a Business Analyst and:
• Researched leading Electronic Healthcare Records (EHR) products and defined client-specific features for building a configurable and cloud-based EHR product that would be interoperable and HL7-compliant.
• Attended planning sessions with client team and stakeholders to assist in identifying and documenting business aims that would drive the product build.
• Designed and led requirements-gathering sessions with the hospital organization team and other stakeholders like doctors, patients, policy experts and third-party consultants.
• Led business process analysis, managed requirements and wrote user stories for agile development sprints.
• Created low-fidelity prototypes of new features and liaised with the User Experience team and stakeholders to revise the product design to the point of acceptability.
• Reviewed effectiveness and limitations of existing client systems and documented recommendations for leveraging or improving these systems during the implementation of Vicenna HealthCloud.
• Identified trends in local healthcare in collaboration with end users to ensure that systems designs satisfy market needs.
• Organized activities for clients’ legacy system codes to be mapped on to standard codification systems like LOINC, ICD, SNOMED for effective integration with Lab, Radiology and Clinical Decision Support.

A.T. Kearney
Capstone Team Member
Sep 2015 - Dec 2015

A.T. Kearney’s Student Lab is a pioneering experiential learning that gives students first-hand experience with A.T. Kearney clients, allowing them to solve real-life business problems in a classroom setting.

I took this course for a semester during my time at Carnegie Mellon University where I was nominated as one of a 6-member team of CMU’s MBA and Information School students. We were assigned to work with one of A.T. Kearney’s clients, a fashion retailer based in Columbus, Ohio.

For this project team, I:
• Researched business change ideas that would optimize the range of products they store at their brick-and-mortar stores.
• Spearheaded requirements gathering and data interpretation for product basket analysis and sales trends.

VA Pittsburgh Healthcare System
Student Trainee
Jun 2015 - Aug 2015

The VA Pittsburgh Healthcare System Veterans’ Engineering Resource Center (VERC)
improves healthcare for Veterans in Pittsburgh and across the nation through process and
quality of care improvement.

I was a student intern Pittsburgh Veterans Engineering Resource Center (VERC) during my time at Carnegie Mellon University.

For them, I:
• Led a team to gather requirements and deliver a database project for their Living Donors Coordinator.
• Worked on process reengineering teams; optimal bed allocation and reducing readmissions.

Techlogix Pvt. Ltd.
IT Business Analyst
Feb 2012 - Jun 2014

Techlogix is an IT Services, Consulting, and Business Solutions company that helps its clients achieve enterprise transformation by harmonizing people, business processes, and technology.

I worked in their Higher Education vertical implementing Oracle PeopleSoft Campus Solutions ERP at local and international universities for nearly 3 years.

I served the role of a Functional Consultant and Business Analayst and:
• Contributed to all phases of the project's waterfall SDLC: requirements gathering, AS-IS process analysis, cross-functional TO-BE process design, configuration, testing, delivery and support of the cloud-based product.
• Involved in most of the waterfall SDLC: requirements gathering, AS-IS process analysis, cross-functional TO-BE process design, configuration, writing SQL queries for reports, writing use cases for testing and user support.
• Designed training material and led on-site training sessions for end users in Malaysia and the Philippines.
• Participated in designing a generic methodology to assist future implementations by Techlogix.

Education

Carnegie Mellon University
Master of Information Systems Management
Aug 2014 - Dec 2015

I was awarded the Fulbright scholarship for this program that prepares students to become technological leaders through courses, projects, activities and industry exposure. The particular curriculum I chose was a mix of management, financial and technology courses.

Lahore University of Management Sciences
BSc (Hons) Computer Engineering
Aug 2007 - Jan 2012

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