Pre-sales Expert - 4G/LTE, WWAN, WLAN and VoIP

I have 16+ years of experienced in the field of IT with focus on communication and connectivity platform using various technologies – 4G/LTE, IOT, Wireless (LAN, WAN), Voice over IP and Unified Communications.

 

I am currently working at Cradlepoint Inc. as Systems Engineer, working closely with public sector providing connectivity to their mobile applications including Speed-Radars, Mobile Surveillance, Number Plate Recognition and Remotely operated Yachts over 4G/LTE network using VPN and Routing Protocols.

 

I have worked with Sonus Networks Inc., as Senior Systems Engineer and was involved with Enterprise VoIP and Microsoft Unified Communication deployment across the region and now looking after Enterprise along with Service Provider and Operators for their VoIP solutions and requirement. I have also worked with Minerva Technologies as Technical Manager designing Wireless Solution using Motorola and Voice solution over Quintum Technologies.

 

In addition to that, I have Bachelor’s degree in Computer Engineering from the Sir Syed University of Engineering and Technologies, Karachi. Pakistan

Last Resume Update July 19, 2019
Address Dubai, United Arab Emirates
E-mail Locked
Phone Number Locked

Experience

Cradlepoint (www.Cradlepoint.com)
Sales Engineer / System Engineer
Nov 2016 - Current

• Deriving partner awareness on 4G/LTE based communications platform
• Designing competitive solution providing failover and failback solution for mission critical applications
• Hands-on expert designing and implementing Secure infrastructure using Wired and Wireless (4G/LTE and WiFi) technologies – providing uptime and business continuity
• Conducting Presales and Technical workshops to regional partners and customers
• Conducting POC to demonstrate solution portfolio and customer satisfaction.
• Work with partners to develop sale proposals, quotations, pricings and responding RFx
• Close interaction with Telecom Operators and Public Security Departments in the regions
• Managing relationship with strategic partners:
o Fleet Management Solution, Monitoring and Display manufacturers, including Sensors and peripherals.
• Managing distribution and channel partners
• Designing solution for customer at various verticals (including government entities, Civil Defense and Enterprise customers as well as for Service Providers) in Middle East Region.

Key Wins
Abu Dhabi Police, Ajman TV, Paris Group, Saudi Sirens, Riyadh Bank, Arab National Bank, Dubai Civil Defense

Sonus Networks (www.sonus.net)
Senior Systems Engineer
Jun 2010 - Jul 2016

• Identify, recruit and on-board new channel partners within Middle East and Africa Region
• Working close with enterprise customers in region and Sales team to manage sales activities
• Educating partners on company’s Solution/product portfolio (Unified Communication, Wireless and Core Networking Solution) and value added services to develop positive working relationship with partners.
• Work with partners to develop sale proposals, quotations, pricings and responding RFx
• Deliver sales and Technical presentations to regional partners and attend technical sales meetings and partner conferences.
• Analyze market trends and develop sales plans to increase brand awareness
• Use a consultative approach with prospective customers, channel partners, strategic partners to gain a thorough understanding of their technical and operational needs, and proposes solutions based on requirement and budget
• Managing relationship with strategic partners:
o Microsoft UC, Genesys, Interactive Intelligence (ININ)
• Managing the distribution partner and channels
• Designing VoIP solution for Enterprise customer (including government entities, Oil and Gas etc.) as well as for Service Providers in Middle East and Africa Region.

Key Wins
Etisalat, DU, STC, Ooredoo, Omatel, PTCL, Dubai Police, Al Yashat, Crown Prince Court, Ministry of Finance, Ministry of Education, Ferrari World, GASCO, ADMA, MOPA, Abu Dhabi Investment Authority (ADIA)

Minerva FZ LLC (www.minerva.ae)
Manager Technical
Jul 2006 - Jun 2010

• Managing team of Systems Engineers – was responsible to educate and bring engineering up to speed with latest technologies and trends in market
• Design solutions and configuration of VoIP Gateways (Quintum/NET -Analog and Digital Series), Wireless P2P and Mesh infrastructure and Network Firewalls
• Configuration of Motorola Wi4 and Link Estimations tool for Motorola Wireless (PTP and PPTMP) and Ruckus Wireless (indoor/Outdoor Wi-Fi) devices as well as Technical Site Survey
• Handle Pre-Sales, RMA & Post Sales technical queries and problems related to Voice over IP (VoIP), Wireless (Indoor and Outdoor wireless and Mesh), TDM over IP and
• Network Security Solution
• Evaluate and/or recommend latest technologies and standards for distribution
• Troubleshoot networks, systems, and applications to identify and fix malfunctions and other operational difficulties
• Perform and/or oversee software and application deployment, installation, and upgrades. On-Site and On-Line configuration of Tenor devices for Microsoft Unified Communication
• Develop and conduct various technical trainings and technology awareness programs for solutions and system integrators

AMZ Technologies (www.amzt.com)
Assistant Manager (ISP Networks / Data Specialist)
Jan 2002 - Jun 2006

• Configuration and management of SIP and H323 protocols over Cisco ATA, Quintum (A-800 & A-400), Asterisk and Gatekeeper.
• Configuration and management of Cisco Network devices; Router, Switches, Firewalls and Access Server for Dial in users, Frame Relay, Routing, Static & Dynamic & Policy Routing
• Installation and Maintenance of ISP servers using Linux Operating System
• Deployed small and small LAN and WAN Networks, expert in designing and deploying WAN Solution; Speed LAN, TRANGO, ORTHOGON, SENAO, LINKSYS, CANOPY

Education

Sir Syed University of Engineering and Technology
Bachelors of Engineering – Computer Sciences
Jan 1998 - Dec 2001

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