Experience

8/2018 – Current job

sales & marketing manager, little snacks & antoinette hospitality

• Accomplishes marketing and sales human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions
• Accomplishes marketing and sales objectives by planning, developing, implementing, and evaluating advertising, merchandising, and trade promotion programs; developing field sales action plans.
• Identifies marketing opportunities by identifying consumer requirements; defining market, competitor's share, and competitor's strengths and weaknesses; forecasting projected business; establishing targeted market share.
• Improves product marketability and profitability by researching, identifying, and capitalizing on market opportunities; improving product packaging; coordinating new product development.

·         Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.

• Accomplishes marketing and organization mission by completing related results as needed.

01/2016 – 07/2018

restaurants/kitchen operations manager, kuwaiti cuisine

·         Meet with the different outlets Supervisors on a weekly basis to strengthen our existing operations system and develop sustainable strategies.

·         Analise with the account department the monthly statement of income, quarterly and annual report.

·         Generate cost reduction by carefully retained potential suppliers.

·         Established and maintained numerous vendor partnerships.

·         Developed and rolled out new policies.

·         Hired, trained, coached and mentored staff to ensure smooth adoption of new program.

·         Reduced employee turnover by 1% through intensive motivational speech and implementation of innovative programs that increase employee loyalty.

11/2014 – 12/2015

Restaurant Supervisor, kuwaiti cuisine

·         Carefully interviewed, selected, trained and supervised staff.

·         Clearly and promptly communicated pertinent information to staff, such as large reservations or last-minute menu changes.

·         Interacted positively with customers while promoting restaurant facilities and services.

·         Strategically developed effective marketing plans to increase sales and profits while managing costs.

·         Prepared for and executed new menu implementations.

 

Education

March 2018

Master of international business administration (Part-time, ongoing)

 WESTFORD UNIVERSITY COLLEGE; accredited by universita degli studi guglielgmo marconi

Research Topic: Role of Ethic in Management of Organizational Crisis.

 

March 2018

postgraduate diploma in business management,

 WESTFORD UNIVERSITY COLLEGE; accredited cambridge international qualification

·         Coursework in Operations Management

·         Coursework in Managerial Accounting and Corporate Financial Management

·         Coursework in Strategic Change Management

·         Coursework in International Human Resources Management

·         Coursework in Strategic Management and Leadership

·         Coursework in International Marketing Management

December 2016

bachelor of business administrattion,

 university of greatwood

Major: Business Administration

december  2016

diploma in business skills, kawarizmi international college

·         Principles of Business Communication

·         Principles of Business Etiquette

·         Principles of Business and Finance

·         Principles of Information Technology for Business

·         Principles of Marketing and Customer Service

·         Principles of Self Awareness and Personal Development

·         Principles of Time Management in Business

Skills

·         Work flow planning

·         Project management

·         Human resources management

·         Purchasing and procurement

  ·         Vendor sourcing

·         Sales background

·         Employee relation

·         Contract negotiation

·         Microsoft office professional

 

Activities

LANGUAGES                                                                                                               CERTIFICATIONS

 

Arabic………. Medium                                                                     Certificate of Tally ERP-9 and QuickBooks

 

English……... Excellent                                                                                   Certificate of Bookkeeping and Accounting

 

French……… Excellent (Native)                                                    Certificate of Procurement and Supply Chain

 

Italian……… Medium                                                                      Certificate of Project Management Simplified

 

 

 

VOLUNTEER EXPERIENCE

 

• Operation volunteer at Abu Dhabi Police, under the program “Weareallpolice” (Dec 2016- Present)
• Operation volunteer at Special Olympics IX MENA GAMES Abu Dhabi (March 2018)
• Operation volunteer at Abu Dhabi WorldSkills (October 2017)

 

 

OTHER

 

• UAE Driving License Holder