Business Analyst, Manager

 Decisive, action-oriented and results-focused professional having 11.9 years of experience in client management, requirement analysis, elicitation and provide solution.
 Experience in Airline domain and worked in various functions with Business Users such as Ancillary Sales, Network Planning and Scheduling, Crew Planning and Roster, Customer Services, OTA’s and Agency Sales portal and reporting, AOCS, Engineering and AOCS.
 Experience of Lloyds of London insurance market in Non-Life Insurance and Company Market.
 Liaison with business users and development team (In-house and vendors) and act as a bridge in smooth project delivery.
 Strong grasp of Technology, Capable of working in demanding environment, creative and innovative thinker, with good communication skills, bringing synergy, enthusiasm within the team
 Strong track record in project delivery from both an execution and stakeholder management perspective.

Last Resume Update September 16, 2018
Address Gurgaon, India
E-mail Locked
Phone Number Locked

Experience

Interglobe Aviation Limited
Assistant Manager (Business Analyst)
Sep 2015 - Current

Liaising with business users and other stakeholders and understand requirement. Looking after various Commercial department such as Ancillary Sales, Network Planning and Scheduling, Crew Planning and Rostering, Customer Services, OTA’s and Agency Sales portal and reporting, AOCS, Engineering and AOCS. Providing solution and implementing transformational technology initiatives such as Customer 360, Customer Analytics, Digital Program and Business Process Automation.

NIIT Technologies Limited
Business Analyst
Jul 2006 - Aug 2015

Liaison with business, development and testing team and review various artifacts.
 Managing and maintaining RTM (Requirement Traceability Matrix).
 Stakeholder management and liaison with clients during UAT.
 Bug/issues tracking and providing issue resolution and sharing project status report.

Education

IILM Gurgaon, Haryana
MBA/PGDM-Finance
Jul 2008 - Jun 2010

MBA/PGDM-FinanceEdit from
IILM Gurgaon, Haryana

Maharishi Dayanand University (MDU), Rohtak
B.E. (Computer Science)
Jul 2001 - Jul 2005

Bachelor of Engineering Computer Science (2001 - 2005)

Contact Candidate

Login or register as Employer to contact this candidate.