HEMA MANDAVIA
Dubai, UAE
(Husband sponsored UAE visa)
CONTACT NO: +971-50-7910026
Email- hema_mandavia@hotmail.com

Bachelors in Commerce qualified and motivated Contracts Administrator with over 10 years of experience in specialising and providing contract account management, accounts receivables invoicing and securing revenue by preparing, verifying & posting income invoices & receipts to ensure high standard quality of work is accomplished. The major projects catered was with Tanzania, Bangladesh, Indonesia, Japan, Mozambique, Myanmar and Philippines countries regulations

HIGHLIGHTS

PROFESSIONAL ACHIEVEMENTS

Process Improvements by challenging the Credits proposed by the clients and eventually saved US$100,000 that would otherwise get release without scrutinisation
Achievement of the Invoicing KPI (reduction of average delay days in release of revenue invoices from 10 days to 5 days) resulting in return on capital employed by 0.05 percentage point
Proactive chase of overdue amounts with the client resulted to reissue the invoice as client didn't receive invoice of US$50,000 from the regional team and regular follow-ups resulted in fetching the long overdue revenue to the company
Handled 40 projects spread across worldwide for the function of preparation of invoices, maintain customized records project-wise with release of 46 invoices on a monthly basis valued at US$15m
Was nominated Distinguished service Award for completing 5yrs & 10yrs of loyalty & dedicated service
To ease processes developed RACI Matrix ad Tax Database for the Power solutions business
Proven record and appreciation of Invoicing on time and effective management of Debtor files

PROFESSIONAL QUALIFICATIONS

University graduate in Bachelors of Commerce Degree with “A” grade (Financial Accounting & Auditing) in the year April 1999
Certificate Training acquired as Internal QMS Auditor Training Course based on ISO 9001:2008 in November 2012

EMPLOYMENT DETAILS & WORK EXPERIENCE

Aggreko UK Ltd.
Aggreko is the global leader for temporary power, heating, cooling and dehumidification equipment, with 204 locations worldwide.

August 2007 till date

Accounts Receivables – reporting to Finance Manager (Jan 2016 till date)

Supervising the life cycle of all active 40 project revenue invoices
Primary agent of communication between the regions and the top management
Responsible for preparation of Monthly income invoices and Credit Notes
Follow-up unallocated receipts from customer and allocate payments valued million dollars
Perform account reconciliations with month-end closing between M3 and Debtors Excel and Tagetik program
Research and resolve payment discrepancies
Maintain Accounts receivable customer files and records
Investigate and resolve customer queries
Facilitate receipt of cash forecast for the power projects from various stakeholders
Prepare AR Dashboard report
Communicate with customers about billing discrepancies and ensure reduction in invoicing errors
Assuring the team’s successful achievement of the KPI (reduction of average delay days in release of revenue invoices from 10 days to 5 days)
Extremely detail-oriented and a team player by ensuring our books are always up-to-date and accurate to help in achieving effective decisions about the business.
Review AR aging to ensure compliance & generate age analysis

December 2014 till November 2016
COMMERCIAL DEPARTMENT – reporting to Commercial Manager
Contracts Administrator – reporting to Commercial Manager (Jan 2010 to Dec 2015)
Assistant to Commercial Manager (Aug 2007 to Dec 2009)

Preparing Monthly reports i.e. Contracts Status, Dashboard and MW Order intake for the various regions that included Asia, America and Africa regions
Responsible for presentation of the Project Status Report
Preparing and processing Project invoices by identifying the additional revenue with thorough contract interpretation
Conducted and drafted Contracts Review Meeting minutes
Credit Control maintaining register of payments received
Responding to client’s questions and interpretations of contractual matters
Liaising with regional and central operations team
Maintaining Contract Summaries
Reviewing and processing for payment sub-contractors applications for payment
Setting and delivery of Commercial KPI’s set, namely on Contract Invoicing and Consultancy Payments
Managing the Payment Securities both inward and outward
Reporting on special issues as required by management

EMPA MIDDLE EAST, Jebel Ali, U.A.E.  -  APR 2007 to MAY 2007
Empa is one of the leading regional IT distributors in the Middle East, Central Asia and North Africa regions

ADMINISTRATION ASSISTANT
Arranging appointments of the short listed candidates with the HR Manager
Handling reception, screening calls & attending visitors
Despatching and receiving International/Domestic couriers on daily basis
Filing, photocopying, faxing and general office administration
Coordinating with Jebel Ali Free Zone Authority for Employment Visas, Visit Visas for business colleagues., and other employee related affairs
Applying for Visas (Employment/Visit), Gate Passes, Sponsor’s Letters for Consulate purposes, Salary Letters, Creating Users on www.dubaitrade.ae portal website
Making Flight/Hotel Reservations for senior management

Areas of Expertise
Effective Communication |Team Leadership| Good verbal and written communication skills |
Attention to detail and accuracy |Analyzing Information |Reporting Research results | Customer service skills |

Personal Details

19th September 1976.
Married.
Indian.
English, Hindi and Gujarati.
Valid UAE Driving License.

Contract Management
Accounts Receivables
Preparation & finalization of Complex Revenue Invoices
Payment Securities
Financial KPIs
M3(Movex) ERP software, Tagetik and Sharepoint

Last Resume Update September 23, 2018
Address Sharjah, United Arab Emirates
E-mail Locked
Phone Number Locked

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