Highly determined individual with 8+ years’ progressive experience working in a Secretarial role.

As per my worked experiences, I have developed skills in handling all aspects of my employer’s daily schedule as well as planning events. I actively work with other administrative assistants to coordinate customer tours and to keep the firm’s daily operations running effectively. In addition to my extensive office experience, I have strong communication, customer service, and administrative skills. My broad background makes me an excellent candidate for the position.

Last Resume Update September 8, 2018
Address Abu Dhabi, United Arab Emirates
E-mail Locked
Phone Number Locked

Experience

ERA Real Estate
Property Consultant
May 2017 - Current

• Handle all enquirers with professional care and attention within strict company timelines.
• Assisting and consulting clients throughout the buying or leasing process by providing them with updated and accurate market information.
• Arrange and accompany viewings in coordination with the Clients and Listing Coordinators.
• To Liaise with the VIP clients in order to accommodate their Buying and rental requirements.
• To establish and build long term effective, positive, and professional working relationships with internal/ external clients/ potential and existing clients (Landlords, Tenants, Investors, Developers Roots Land colleagues)
• Negotiate and conclude leases and sales transactions through to the completion transfer.
• Achievement is to have a satisfied client at the end of the business deal.
• Call or email landlords asking for the availability of their unit and other information needed.
• Provide a professional and timely response to all customer/client inquiries in accordance with the company’s policies and procedures
• Manage daily tasks and track customer correspondence in systems for reporting and analysis.
• Encode and updating clients and landlords details in CRM systems.
• Encode the Lead received daily in CRM system and updates.
• Meet or exceed defined performance expectations established for quality and service.
• Discuss with the Real Estate Agent and Landlord the price and other details in contract, necessary to make the deal possible.
• Request the required documents from the Landlords to be able to close the deal.
• Prepare tenancy contract, addendum and selling contract according to the case.

Dornier Consulting International
Admin Team Assistant
Dec 2015 - Jan 2017

Responsibilities in detail :
Purchasing & Co.
• Business travel (handling of agent & making entire travel arrangements
• Local accommodation (hotel bookings and company apartments)
• Arrange rental cars locally
• Stationary (taking care of availability & ordering)
• Ordering and management business cards

General administrative support
• Archive, filing of proposals
• Telephone list (incl. handling of Etisalat bills
• General support for filing for Managers
• Partly: Calendar & Email management of Regional Director / HR Manager
• Drafting of letters / invitation etc.
• Guest relations (reception desk)
• Mail pre-check / sorting, mail delivery, mail tracking system (log file)
• Maintaining data security / back up of server (incl. bank locker) in cooperation with IT firm
• C0-operation regarding all other tasks with office assistants in the region (KSA & Jordan and HQ / subsidiaries in Germany
• Acquisition support (preparation & adjustment of presentations)
• Project support (various tasks)
Front Desk
• Hospitality for guests / visitors
• Front desk operations ( telephone, visitor reception etc)
• First point contact, managing sales people without appointment
Administrative HR Support
• Maintain HR files
• Leave list (Maintaining overview of leave requests and leave days
• Receiving invoices, getting approvals from Project Managers
• Drafting bank transfer request
• Responsible management of visas, health insurance (communication) and other administrative HR work
• Close cooperation with HR Manager, PRO/ Sponsor and driver/assistant PRO regarding visas Health insurance and Labor contracts application
• Preparation of NOCs and other letters upon request
• Supporting recruitment process (CV lay-outing, formatting, etc)

Australian Piling Technology
PA to Managing Director
May 2011 - Dec 2015

• Provide general secretarial / administration support to Senior Managers & Directors, also including working on other family matters.
• Coordinate office management activities to aid executives.
• Research and compile confidential documents.
• Take and record minutes of the meeting.
• Screen incoming correspondence and ensure delivery to intended recipient.
• Create and maintain a liaison between executives.
• Compose letters and other correspondence.
• Produce reports and charts.
• Prepare meeting agendas and collect related material.
• Review and proofread documents for executives’ signatures.
• Maintained diaries and arranged appointments.
• Compile and maintain control records and related, posts changes to computerized or manual control records, releases documents and notify affected departments.
• Receiving all incoming documents to recording and have they check by Managing Director before distribution to all departments.
• Prepare reports and memorandum.
• Responsible for answering & screening telephone calls & face to face enquiries.
• Making appointments and arranging travel and accommodation.
• Dealing with incoming emails, faxes and post.
• Producing board meeting papers, agendas, and facilities for meetings.

Education

University of Visayas
Bachelor's Degree in Business Administration
Jun 2000 - Apr 2004

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