Experienced Travel Coordinator, Senior Travel / Holidays Consultant, Supervisor

Key SKILLS/Knowledge Area’s:

  • Strong leadership quality and decision making ability.

  • Excellent customer service oriented.

  • Excellent analytical & problem solving ability.

  • Ability to work under pressure environment.

  • Full command on Galileo , Sabre and Amadeus Systems

  • Excellent computer knowledge, full command on MS Word, MS Excel, Outlook Express& Skype.
  • Superior computer skills and telephone etiquette.

  • Excellent communication skillsExcellent knowledge of Book Keeping, Accounts maintenance, reconciliation etc.

EDUCATIONAL AND PROFESSIONAL ATTAINMENT:

  • B.Com (Bachelor In Commerce)

  • Certificate in Air Ticketing & Tariff and Computer Reservation from Electro Institute – Karachi, Pakistan in 1990.

  • Two Weeks Passenger Tariff & Ticketing Course held by Pakistan International Airlines – Karachi, Pakistan in 1993.

  • One week Amadeus Reservation & Ticketing Course, conducted by Amadeus in September 2001.

  • One week Sabre Reservation & Ticketing course arranged by Pakistan International Airlines in February 2002.

  • One week Amadeus Advance Ticketing, Pricing & BSP Training Course conducted by Amadeus in February 2002.

  • One Week Sabre Advanced Pricing &Ticketing Course conducted by EmQuest, Emirates – Sharjah, UAE in December 2008.

Last Resume Update September 13, 2018
Address Sharjah, United Arab Emirates
E-mail Locked
Phone Number Locked

Experience

Gullivers Travels (Pvt) Ltd. Karachi
Senior Travel Consultant
Sep 2016 - Current

Dealing with international customers on phone and via e-mails. Selling international Air tickets and tailor made Leisure, holiday, Hajj and Umrah packages designed by our experienced professionals. Replying queries requested by our customers. Making individual packages as well if customers need some extra services. Assisting clients in documentation and filling Application form for visit to Canada, USA, Europe, Schengen and almost All countries of the World.Making International Reservation. Issuing / Reissuing / Refund/ Void Tickets and VMPDs, Making Holiday packages including Hotel bookings, Car Rentals outbound Tour etc. Resolving problems after sales such date change, rerouting etc. Taking feed back after the services rendered. Updating customers with new products launched by the company.

Al Mashreq Tourism and Holidays Sharjah,
Supervisor
Apr 2015 - Jul 2016

Supervise the staff. Managing and assigning duties and roster for the staff.· Resolving the problems and technical difficulties occurs during the work time. Making International Reservation. Issuing / Reissuing / Refund/ Void Tickets and VMPDs, Making Holiday packages including Hotel bookings, Car Rentals outbound Tour etc.for VIP Customers.· Communicate with tour operators/lenders for special fares/hotel rates. · Designing holiday packages for costumers.· Dealing with different companies for business perspective.· Making fortnightly sales report & report directly to the GM.· Trained new staff.

Al Faisal Travels & Tourism Agency Sharjah
Senior Business Travel Consultant
Feb 2008 - Feb 2015

Making International Reservation. Issuing / Reissuing / Refund/ Void Tickets and VMPDs, Making Holiday packages including Hotel bookings, Car Rentals outbound Tour etc.· Assisting clients in documentation and filling Application form for visit to Canada, USA, Europe, Schengen and almost All countries of the World.· Communicate with tour operators/lenders for special fares/hotel rates. · Designing holiday packages for costumers.· Dealing with different companies for business perspective.

Emirates Golden Wings Tours L.L.C. DubaiEmirates Golden Wings Tours L.L.C. Dubai
Junior Accountant
Aug 2003 - Dec 2007

Dealing in Cash, Maintaining Accounts Ledgers, Assisting Head Accountant.

Al Zora Travel and Cargo Agency. Sharjah
Supervisor
Feb 1998 - Jul 2003

Supervise the staff.Managing and assigning duties and roster for the staff.· Resolving the problems and technical difficulties occurs during the work time. Making International Reservation. Issuing / Reissuing / Refund/ Void Tickets and VMPDs, Making Holiday packages including Hotel bookings, Car Rentals outbound Tour etc.for VIP Customers.· Communicate with tour operators/lenders for special fares/hotel rates. · Designing holiday packages for costumers.· Dealing with different companies for business perspective.· Making fortnightly sales report & report directly to the GM.· Trained new staff.

Al Fandi Al Mazroui Travel And Tourism Agency Abu Dhabi
Supervisor
Sep 1996 - Jan 1998

Managing and supervising, assigning duties and roster for the staff.· Resolving the problems and technical difficulties occurs during the work time. Making International Reservation. Issuing / Reissuing / Refunds and MCOs, Making Holiday packages including Hotel bookings, Car Rentals outbound Tour etc.for VIP Customers.· Communicate with tour operators/lenders for special fares/hotel rates. · Designing holiday packages for costumers.· Dealing with different companies for business perspective.· Making fortnightly sales report & report directly to the GM.· Trained new staff.

Salem Travel Agency Abu Dhabi
Corporate Travel Consultant
Aug 1995 - Aug 1996

Making International Reservation. Issuing / Reissuing / Refund Tickets and MCOs, Making Holiday packages including Hotel bookings, Car Rentals outbound and inbound Tour etc

Education

University of Karachi, Karachi
B.Com
Mar 1992 - Mar 1994

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