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Educational Qualifications;

• Bachelor’s degree
• GCE Advanced Level Certificate in Science
• GCE Ordinary Level Certificate In Science

Career profile;

COMPANY  NAME    ;  HOTEL SAINT CLAIRE (JUNE 2014-AUGUST 2015)

 POSITION                 ;   HOSTESS

 PERIOD                     ;   1YEAR

My responsibilities were but not only limited to;

• Greet and acknowledge guests and seat patrons by escorting them to assigned table, or communicate delays and offer additional services such as beverages to keep them occupied while waiting.
• Present menus, create personal dining experience, answer questions, and offer information on menu items, beverages, and specials.
• Accept and organize reservations, and prioritize reservations to accommodate customers.

· Prepare seating assignments prior to service and present plan to restaurant during pre-shift

COMPANY NAME      ;    DREAM LOUNGE HOTEL (DECEMBER 2015- DECEMBER 2017)

POSITION                    ;     WAITRESS

PERIOD                        ;     2YEARS

           My responsibilities were but not only limited to;

• Greeting and escorting customers to their tables
• Present menu and provide detailed information when asked (e.g. about portions, ingredients or potential food allergies)
• Prepare tables by setting up linens, silverware and glasses
• Provide the perfect service experience for every Guest.
• Ensure the Guest feels important and welcome in the restaurant
• Ensure hot food is hot and cold food is cold
• Adhere to timing standards for products and services
• Look for ways to consolidate service and increase table turns
• Serve the Guest in an accommodating manner

KEY SKILLS;

• Good personal presentation skills.
• good communication skills.
• Friendly, polite and helpful.
• Very patient and diplomatic when dealing with complaints.
• Flexible and reliable, with a willingness to work weekends and evenings.

• Excellent communication skill’ Excellent computer skills (MS Office, POS software)
• Team player