A successful Waitress professional with over 10 years of experience in a high end various settings, including beach club, bar/ lounge and restaurants. A hospitable, presentable and hardworking team player who possesses a high standard of personal appearance and hygiene. Always focused on making sure that every guest is served to the highest possible standards by having an outgoing, polite and professional attitude.
El Chiringuito/40 Kong, The Crystal Group, Dubai, UAE/ Sept2015-Aug 2018
· Greet guests, check bookings and escort the guest to their table, consistently checking their requirements and providing response to their enquiries.
· Present menus, explain menu items and made recommendations along with the wines
· Check orders for accuracy, quality and presentation standards.
Reign, Base LLC, Dubai, UAE/ Feb 2014-Feb 2015
· Excel in delivering high standards of customer service greeting and serving guests consistently anticipating their needs and proactively offering guidance on menu items
TGI Fridays, Kuwait Food Company, Dubai UAE/ Dec 2011-Dec 2013
· Provide great customer service
· Clear and clean tables with efficiency
Branch Officer in Charge
GV Cosmetics Inc. Philippines/ Jan 2011-Oct 2011
· Supervise overall branch operations and activities
· Ensure the sales growth of the branch on a month to month basis
· Make monthly report and do presentation about the branch performance
Chowking, Philippines/ February 2010-July 2010
· Greet customer in a courteous and welcoming manner.
· Operated cash register, receive payment from customers ,memorize customer preferences and provide excellent cash/ credit service
Customer Service Associate
Gaisano Mall, Philippines/ September 2008- May 2009
· Answer calls, answer client’s queries and provide basic technical support for clients on a wide range of company products.
· Remain courteous and calm, even during moments of customer dissatisfaction
Jollibee Limketkai Group, Philippines/ February 2006-November 2008
· Request and record customer orders and total orders with cash registerCORE COMPETENCIES
· PROFESSIONAL WORK ETHIC
· COMMUNICATION SKILLS
· GOOD AND ACTIVE LISTENER
· CUSTOMER SERVICE SKILLS
· SALES AND
· KNOWLEGEABLE IN MS OFFICE APPLICATIONS
· KNOWLEDGEABLE IN POS SYSTEMS
· KNOWLEDGEABLE IN RESERVED OUT SYSTEM
|Last Resume Update||April 9, 2019|
|Address||Dubai, United Arab Emirates|