Motivated Soft Service Supervisor, done 3 years Diploma in Hotel Management with 11 years of solid experience in managing all levels of large scale projects, including Housekeeping, Security, Landscaping, Pest Control and administration with strong leadership and relationship-building skills. And also a Meticulous team player, excellent at juggling multiple tasks and working under pressure. My positive attitude, flexibility and adaptability help me to deal with any situation both in my personal and professional life. I have Valid Light Vehicle (Automatic) UAE Driving License .
Yes, I can able to perform the following scope of work:
Project management, Conflict resolution, Process implementation, Data management , Self-motivated , Extremely organized, Staff development, Risk management processes and analysis, Daily Reports preparation ,Canteen Management ,General Admin & Soft Service Knowledge ,Basic Housekeeping Knowledge , Handling Customer Feedback , Chemicals & Equipment Handling , Schedule Management , Office Desk Handling , Vendor Management , Floor Maintenance ,Security & Safety Training ,First Aid ,Manpower Handling , Works in Opera, Ms Word , Excel , Power Point.
|Last Resume Update||March 22, 2019|
|Address||Abu Dhabi, United Arab Emirates|
SUPERVISOR - SOFT SERVICE OPERATION
I am working with EFS FACILITY MANAGEMENT-DUBAI(UAE) as a Soft Service Supervisor – Operation and supervised multiple sites(9 nos.Building) in different location which include residence buildings , commercial buildings & retail stores since from 10th Dec 2017 to 28th Feb 2018 and got transfer to Abu Dhabi Airport, In Abu Dhabi International Airport and I am responsible to handle the day to day cleaning operation of CBC(Crew Briefing Center), VIP Lounge ,Staff cafeteria, Warehouse, Technical building, Other Utilities Areas, Back offices, Waste Collection Area and guiding 70 cleaner including 5 Team Leader. Attend weekly morning meeting with client, Prepare daily/weekly/monthly report , assist in admin work as per requirement.
It’s a Twin Towers commercial building which is spread on 3.85 lac sq/ft areas.
Responsible for General Admin work, handling Housekeeping, Security ,Pest control, parking , Façade Cleaning, Gardening ,Dealing with Vendors ,Dealing with Client Complains & queries, Prepare reports(Daily, Monthly, Store requisition ,inventory).Guiding and monitors more than 80 staff members including supervisor and team leaders to run the operation smoothly.
Deployed in City Mall Kota which is spread on 2.80 lac sq/ft areas.
As a department head my responsible to keep the building neat and tidy as per the SOP of the company. Guiding and monitors more than 43 staff members including supervisor and Senior supervisors to run the operation smoothly. Given practical training to the housekeeping team to run the housekeeping operation smoothly.
Inspecting of guest rooms ,guiding staff for floor scrubbing and carpet shampooing. Given training to 38 staff members and support my housekeeping manager for inventory.
3 Years Diploma