ASST. RESTAURANT MANAGER / ADMIN

Nisha Bawalekar                                                                                                                    

nbawalekar@yahoo.com

Dubai contact no : 0561678473

 

Objective:

To gain valuable practical experience, and to make a career in the profession, To aspire, achieve and excel in whatever I do, putting my educational knowledge and industrial experience and hence proving productive to the organization that I am a part of and to the society as a whole & Create a foundation to move into a higher ranking management position in the long term.

 

Education

 

NAME OF COURSE NAME OF INSTITUTION DURATION Bachelor of hotel management and tourism(Bscht) Queen Margaret University 3 Years (August 2007 till August 2010) HSC Ruia collage 2Years (June 2005 till June 2007) SSC King George High school 15 years(june1990 till April 2005)

 

Summary of Qualifications

  • Complete knowledge of restaurant operations.
  • Outstanding oral, written and training communication skills
  • Unparalleled customer relations skills especially in creating "special touches" and resolving customer requests and concerns.
  • Strong analytical skills including trend analysis and the ability to develop innovative tactics to resolve problems.
  • Excellent eye for details can carry out actions to improve the appearance of the restaurant, and employees as well as establish relevant actions that meet customer expectations.
  • Positive and upbeat approach to employee relations and customer complaints.
  • Strong computer skills especially Microsoft office, tally and restaurant operating systems.
  • Remarkable ability to ensure proper selection, training, motivation and counseling of all employees.

 

Professional experience

 

  • ATANA HOTEL ( Dubai )             (1 august  2018 till now )

 

 position: RESTAURANT SUPERVISOR

 

  • Organize workflow and ensuring that employee understand their duties or delegated task.
  • Flexible, good communication and positive attitude towards work.
  • Implementing the operational procedures viz. work out duty rosters for the staff and plan work schedules.
  • Modify procedures and updating of menu with pricing.
  • Attend to all customer complaints and handle customer feedback.
  • Responsible for the Sales and Promotion activities viz. advertising, planning and execution of various food festivals,
  • Planning, organizing, controlling and directing various operations of the Food & Beverage services for the smooth operations of the above restaurant.
  • Looking after all front and back of house restaurant operation.
  • Working in all day dine restaurant plus lounge coffee shop (  as operation in charge  ).

 

 

  • Burger King (INDAI pvt ltd )                (6 August 2014 – 23rd may 2018)

 

 position: ASST. RESTAURANT MANAGER

 

  • Planning, organizing, controlling and directing various operations of the Food & Beverage services for the smooth operations of the above restaurant.
  • Implementing the operational procedures viz. work out duty rosters for the staff, recruitment & training of staff and plan work schedules.
  • Control inventory, monitor revenues on daily and monthly basis.
  • Modify procedures and updating of menu with pricing.
  • Take care of the revenue and expenditure budgets.
  • Attend to all customer complaints and handle customer feedback.
  • Negotiate arrangements with suppliers for food and other supplies including indenting of all raw materials
  • Responsible for the Sales and Promotion activities viz. advertising, planning and execution of various food festivals,
  • Generate periodic reports as per systems for the senior management stating the performance of the organization.
  • Worked as internal auditor for 6 month .

 

Administration work :

 

  • Looking forward staff interview & joining formality .
  • Customer service , handling customer problem.
  • Maintaining files and documents.
  • Ordering, purchasing and receiving invoice .
  • Giving training to staff and mangers.
  • Manage and distributing information within outlet
  • Proficiency in MS office ( MS excel and power point)
  • Attention to detail and problem solving skills
  • Excellent written and verbal communication skills
  • Strong organizational skills with the ability to multi-task

 

 

Breek & Seoul garden (SINGAPORE)                       (5 Nov 2012 – 20 aug 2014)

 

position: RESTAURANT SUPERVISOR

 

  • Modify procedures and updation of menu with pricing.
  • Take care of the revenue and expenditure budgets.
  • Implementing the operational procedures viz. work out duty rosters for the staff, recruitment & training of staff and plan work schedules.
  • Overlooking MCP (Manager Controllable profit) through inventory report and other analysis data.
  • Continuous focus on restaurant performance with various Audits and reporting.

 

RADHUNI RESTAURANT & Bar           ( UK )           (10January 2011 – July 2012)

 

position: RESTAURANT Supervisor

 

Job responsibilities:

  • Planning, organizing, controlling and directing various operations of the Food & Beverage services for the smooth operations of the above restaurant.
  • Implementing the operational procedures viz. work out duty rosters for the staff, recruitment & training of staff and plan work schedules.
  • Control inventory, monitor revenues on daily and monthly basis.
  • Modify procedures and updation of menu with pricing.
  • Take care of the revenue and expenditure budgets.
  • Attend to all customer complaints and handle customer feed back.
  • Negotiate arrangements with suppliers for food and other supplies including indenting of all raw materials
  • Responsible for the Sales and Promotion activities viz. advertising, planning and execution of various food festivals,
  • Generate periodic reports as per systems for the senior management stating the performance of the organization.

 

                         
Hilton CALEDONIAN (UK)                    (September 2010- December  2011)

 

position: FOOD & BEV ASST.

 

Job responsibilities:

 

  • Worked in fine dining restaurant to give standardized service.
  • Taking orders and serving the guest.
  • Knowledge about hospitality etiquette.
  • Laying and relaying of the table covers and serving the guest to their expectations.
  • Worked in a Conference and Event for short time.

 

PERSONAL DETAILS:

 

Father Name: Nandkishor BawalekAr

 

Date of Birth: 12 JUNE 1989                       

 

Marital Status: Married  

 

Nationality: INDIAN

 

Languages: english, HINDI, MARATHI, French (BASIC)

 

 Fluent: ALL of the above

 

 

 

 

 

 

Last Resume Update May 13, 2019
Address Dubai, United Arab Emirates
E-mail Locked
Phone Number Locked

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