IT SUPPORT
Last Resume Update September 29, 2018
Address Abudhabi, United Arab Emirates
E-mail Locked
Phone Number Locked

Experience

MACE ENGINEERING & CONTRACTORS COMPANY LLC
IT SUPPORT
May 2014 - Current

 Responsible for diagnosing & resolving hardware, software & end user’s problems.
 Installing and operating Windows desktop and server operating systems.
 Configuration experience of email clients to include Outlook, Outlook Express.
 TCP/IP networking and hardware maintenance and repair.
 Configured and Working on IPsec VPN, Anti-virus, Anti-spam, Identity Awareness, Application Control, URL Filtering and taking backup & restore sessions.
 Installing and configuring windows2008 & 2012 servers.
 Installation and support of telecommunication equipment.
 Configuring and managing backup & restore procedures.
 Maintaining a wide range of computer hardware and software
 Producing documentation on operational, system and user procedures & guidelines
 Providing advice on selection and purchase of IT equipment.
 Maintaining maximum availability of supported services for users.
 Networking and providing support for Windows issues.
 Basic knowledge of CCTV installation and configuration.
 Installation, Maintenance and configuration of PABX SYSTEM (PANASONIC & NEC).

Education

Govt.Polytechnic college, Klamassery
Diploma in Electronics
Aug 2004 - Apr 2007

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