Office Manager with impeccable organisational skills
  • Experienced Human Resource and Administrative Professional with proven record of expert development and management of corporate human resource operations.
  • Energetic and reliable Office Manager skilled and working with a diverse group of people
  • Highly organized,energetic and dedicated secretary strongly motivated to be of service putting much positive stance into every piece of work
  • Strong organization, communication and relationship-building skills
  • Eager to bring strong Administrative ,HR and secretarial skills to a growing company in need of top-level support

 

Last Resume Update September 14, 2018
Address Dubai, United Arab Emirates
E-mail Locked
Phone Number Locked

Experience

ARDENT Advisory & Accounting LLC
Office Manager/PA to the HR Partner
Feb 2015 - Feb 2017

• Catered administrative and clerical needs of all employees by regulating office operations, procedures and agreements
• Developed filing systems and analyzed and approved supply requests
• Executed office systems, layouts and equipment procurement
• Proofread executive materials. Decreased errors by 75%
• Assisted in the recruitment process throughout the employee life cycle
• Executed the duties of PRO such as visa application, medical and Emirates ID Application; also developed documents needed for visa application, letter request, renewal of establishment card, trade license etc.
• Maintained and updated leaves record of employees
• Prepared HR and Administrative policies and procedures
• Distributed office and cabinet keys to employees and safely kept the access cards
• Managed files of ex-employees
• Coordinated with service providers to renew contracts
• Solved IT related problems with coordination of IT service providers
• Regulated the service quality of contracts and suppliers frequently
• Checked vendors of office suppliers for competitive pricing
• Responsible to order office supplies including stationery and pantry
• Managed petty cash and travel expenses of employees
• Administered required executive secretarial assistance to the business partners
• Assisted the management and business partners in arranging meetings, conferences and conference calls
• Implemented registration procedure through Tejari Government Entities such as Dubai Health Authority, Dubai Municipality ADNOC and Expo 2020
• Audited Tender Document and RFQ; developed RFI
• Arranged flights, hotel bookings, chauffeurs, etc. for the overseas clients
• Executed the registration of company’s conference by coordinating with ICAI Dubai/Abu Dhabi Chapter, ICAEW or an event company

Galadari Brothers LLC
HR and Administrative Support
Jul 2012 - Feb 2015

• Supported in the recruitment process; wrote job ads, called applicants and interviewed them
• Regulated induction and training session of new employees, office parties, excursions and in-house activities; scheduled conferences
• Solved employee problems related to claims and medical insurance
• Prepared all HR documents and announcements
• Initiated new policies, rules and regulations and ensured its implementation
• Arranged travel schedules, flights and hotel reservations for higher management
• Maintained time, attendance and sick leave records of all employees
• Monitored office operations to assure proficiency and productivity of workers
• Executed financial transactions by coordinating with the accounting team
• Ordered stock and office supplies when needed
• Supported in the creation of marketing collateral
• Reserved locations for offsite meetings and sent invites to the guests

DFS Middle East FZE
PRO and HR Assistant
Aug 2011 - Jul 2012

• Managed compensation & benefits related activities to prepare salaries such as attendance & leave calculation; regulated settlements for resigned employee
• Oversaw employees’ medical, mobile, fuel and other compensations
• Managed good relations with customer operations on both DAFZA and SAIF zone
• Monitored visa processing, medical tests, passport clearance, letters and certificates requests of employees of DAFZA and SAIF Zone
• Regulated periodic renewal of Trade Licenses
• Submitted accurate documents to the Ministry of Labor for visa applications and acquired licenses when necessary procedure takes place
• Administered the on-time payment of company’s utility bills
• Determined and formed reliable vendor base for services and other necessities of the company
• Monitored administrative budget to ensure efficient delivery of services including Canteen Welfare, Housekeeping, Stationery, Transport, Office equipment etc.
• Facilitated activities like repairs, renovations and other office tasks
• Managed hotel bookings, travel and fleet arrangement of company employees

IFA Hotels & Resorts FZE
Front Office/PA to the CEO
Oct 2008 - Aug 2011

• Answered telephones and give information to callers, took messages, or transferred calls to appropriate individuals
• Maintained executive's calendar - planning/scheduling meetings, conferences, teleconferences
• Prepared agendas for the minutes of meeting
• Performed responsibilities of handling and maintaining cash transactions.
• Administer all aspects of the business i.e. Contracts, Estimates, Billing, Account Receivables, Accounts Payable, Weekly Deposits
• Wrote correspondence to customers and vendors, as well as scheduled appointments.
• Maintained approximately 100 customer files.
• Responsible for time entry (regular, vacation, sick) in the database.
• Prepared and maintained internal and external files and records of great confidentiality
• Established the administrative work procedures for tracking staffs daily tasks
• Handled all administrative tasks: scheduled travel arrangements, interviews, client and staff meetings, sort mails and deliveries, filed and faxed correspondence.
• Performed miscellaneous filing and clerical tasks.

Totallubricant FZE
Front Office/PA to the General Manager
Jul 2007 - Sep 2008

• Handling, screening, and directing incoming calls appropriately
• Booking air tickets for executives and preparing travel expense reports
• Attended telephone calls and received faxes; maintained necessary records
• Supported plant accountant in administration and procurement of stationery
• Perform basic bookkeeping, filing, and clerical duties
• Maintained documents for sage production and base oil ship
• Managed daily administration issues of TLBU employees such as medical insurance, attendance and punctuality records
• Executed tasks stated in Emergency Evacuation Plan
• Providing administrative and secretarial support to the General Manager
• Assisting the General Manager and Human Resources in planning and preparing for meetings
• Performed responsibilities of handling and maintaining cash transactions.
• Ensuring correctness of reports and applying required changes.
• Performing as liaison between newly hired employee and management

Education

Edexcel UK, The Centre for Executive Education
Post Graduation Diploma in Human Resource Management
Sep 2009 - Jun 2010

• Human Resources Management
• Human Resources Development
• Leadership
• Management Report
• Human Resources Strategy
• Business Administration

Madurai Kamaraj University, Wisdom Institute
Bachelor of Business Administration
Apr 2005 - Mar 2008

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