I am a professional hospitality & Business management graduate with 30 plus years of experience from Oberoi, Hilton Int’l, Ramee, Lords, Goldfinch, Svasti and The Emerald Club group of Hotels. Worked with multinational team from India, Dubai and Bahrain and major skills from Hospitality industry in operation, administration, finance, sales & marketing, cost control, pre-opening, HR management and training with key focus on guest’s WOW experience also staff & brand development.
Key Result Area
- Customer Satisfaction.
- Product Management.
- Operational Cost Control.
- Quality Check.
- Record keeping.
Key Performance Areas
- Maintaining good working condition on operation.
- Optimum Resource Utilization.
- Process Improvement.
- Safety and Prevention planning and control.
- Working within the company’s SOP standard.
Sreenivasan K P
|Last Resume Update||June 13, 2019|