Swastika Chettri Phone No +971-0562767376 E-mail Address: Swastikakpg@gmail.com
Visa Status : Visit visa
Mobile no :0558270502
Objectives: To obtain the desired position where i can utilize my proven abilities which i developed through my experience and education.And anticipate opportunity for professional growth .
Brief Overview : A competent individual with a five years experience in UAE in the field of customer service. Conifident and Efficient.
Working Experiences :
Senior Sales executive , Soft touch jewellery( may 2017 till August 2018)
- Daily opening of the kiosk and deactivating all the alarms .
- Ensuring that the daily stock count of the diamond is done and is tallying with the system generated stock file.
- Customer service and sales.
- Informing the customers about the various cuts,colour,clarity,and carat of the diamond.
- Providing proper information about the certification of the diamond.
- Informing the customer about the recent trends and promotions.
- Maintaining a good customer data base and keeping in touch with the customers.
Senior sales associate ,Okaidi ( May 2012- April 2017)
- Daily opening and preparing the store, and generating the daily sales and sending the sales reports.
- Reporting to the operations manager regarding the customer conversion, ATV and IPC and giving a detailed report of the month to date sale.
- Maintaining the attendance file and the stock register.
- Obtaining petty cash approvals and maintaining the required stationaries supplies.
- Answering calls from the higher managements as well as the customers
- Handle petty cash, floats and expenses.
- Provide accurate administration of all paperwork generated at Office level.
- Preparing the banking amount and sending the copy of the UAE Exchange deposit receipt to the accounts department.
- Providing excellent customer service and driving the sales.
- Greeting the customers. Understanding customer needs and helping them to choose the correct size for the garments.
- Ensuring add on sale in order to maintain good IPC and ATV.
- Maintaining the merchandising standards.
- Ensuring that the shop floor is fixed and the float is entered before the opening of the store.
- Maintaining good professional relation with all the other staffs and encourage teamwork and cooperation.
- Providing satisfaction to the customers by explaining to them about the quality and use of the products and converting them into regular ones.
Asstt- Teacher - St Teresa High School, Darjeeling India May 2008 – 2009
- Taught History to a wide range of age and ability groups (7 yrs. to 15 yrs. )Gave Environmental science and S.U.P.W lessons to classes from 1 to 5.
- Encouraged productive learning environment by giving emphasis on play method of learning.
- Preparing lesson plans and alloting assignments.
- Delivering lessons in a clear and interesting manner. Ensuring that it is understood by asking frequent questions.
- Planning schedules for tests and mock test to ensure confidence among the students before the exams
Name : Swastika Chettri
Gender : Female
Date of Birth : 13.01.1987
Nationality : Indian,
Passport No. : J7585917
Visa Status :Visit visa
Indian Certificate Secondary Education Examination 2003
Indian School Certificate Examination 2005
Bachelor of Arts 2008
Master of Arts History 2010 (DDE)
Language Know : English , Nepali and Hindi
Good communication skills and dedicated to complete assigned task.
Approachable and friendly behaviour
Flexible and punctual
Motivated and energetic. Willing to work in a multi- national environment.
I certify to my best knowledge and belief that the above mentioned information is correct.
|Last Resume Update||October 10, 2019|
|Address||dubai, United Arab Emirates|