experienced candidate with 5 years of experience in sales and customer service

                                           Swastika Chettri                                                                                                                                                                                    Phone No   +971-0562767376                                                                         E-mail Address:           Swastikakpg@gmail.com

Visa Status : Visit visa

Mobile no :0558270502



Objectives:  To obtain the desired position where i can utilize my proven abilities which i developed through my experience and education.And anticipate opportunity for professional growth .


Brief Overview : A competent individual with a five years experience in UAE in the field of customer service. Conifident and Efficient.


Working Experiences :

Senior Sales executive , Soft touch jewellery( may 2017 till August 2018)


  • Daily opening of the kiosk and deactivating all the alarms .
  • Ensuring that the daily stock count of the diamond is done and is tallying with the system generated stock file.
  • Customer service and sales.
  • Informing the customers about the various cuts,colour,clarity,and carat of the diamond.
  • Providing proper information about the certification of the diamond.
  • Informing the customer about the recent trends and promotions.
  • Maintaining a good customer data base and keeping in touch with the customers.


Senior sales associate ,Okaidi ( May 2012- April 2017)


  • Daily opening and preparing  the store, and generating the daily sales and sending the sales reports.
  • Reporting to the operations manager regarding the customer conversion, ATV and IPC and giving a detailed report of the month to date sale.
  • Maintaining the attendance file and the stock register.
  • Obtaining petty cash approvals and maintaining the required stationaries supplies.
  • Answering calls from the higher managements as well as the customers
  • Handle petty cash, floats and expenses.
  • Provide accurate administration of all paperwork generated at Office level.
  • Preparing the banking amount and sending the copy of the UAE Exchange deposit receipt to the accounts department.
  • Providing excellent customer service and driving the sales.
  • Greeting the customers. Understanding customer needs and helping them to choose the correct size for the garments.
  • Ensuring add on sale in order to maintain good IPC and ATV.
  • Maintaining the merchandising standards.
  • Ensuring that the shop floor is fixed and the float is entered before the opening of the store.
  • Maintaining good professional relation with all the other staffs and encourage teamwork and cooperation.
  • Providing satisfaction to the customers by explaining to them about the quality and use of the products and converting them into regular ones.


Asstt- Teacher - St Teresa High School, Darjeeling India May 2008 – 2009

  • Taught History to a wide range of age and ability groups (7 yrs. to 15 yrs. )Gave Environmental science and S.U.P.W lessons to classes from 1 to 5.
  • Encouraged productive learning environment by giving emphasis on play method of learning.
  • Preparing lesson plans and alloting assignments.
  • Delivering lessons in a clear and interesting manner. Ensuring that it is understood by asking frequent questions.
  • Planning schedules for tests and mock test to ensure confidence among the students before the exams


Personal Information:

Name                                                    : Swastika Chettri

Gender                                                 : Female

Date of Birth                                     : 13.01.1987

Nationality                                         : Indian,

Passport No.                      : J7585917

Visa Status                                         :Visit visa


Educational Qualification:

Indian Certificate Secondary Education Examination     2003

Indian School Certificate Examination                                   2005

Bachelor of Arts                                                                              2008

Master of Arts History                                                    2010 (DDE)

Language Know                                                                          : English , Nepali and Hindi



Good communication skills and dedicated to complete assigned task.

Approachable and friendly behaviour

Flexible and punctual

Motivated and energetic. Willing to work in a multi- national environment.



I certify to my best knowledge and belief that the above mentioned information is correct.


Swastika Chettri






Last Resume Update October 10, 2019
Address dubai, United Arab Emirates
E-mail Locked
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