Experienced Technical support Engineer. Having knowledge in Avaya, IVR, NOC, Call centre Environment.

Engineering in Information and Technology holding 2.5yrs Experience of Technical
support in IT Industry. I have always had natural problem solving skills and working in
tech support to the customer is the perfect job to my skill set. Over the course of my two
and half year employment, I received high ratings from clients and increased the customer
satisfaction from 82 to 96%. I enjoy building a relationship with each client and ensuring
that they receive ultimate customer support.

Last Resume Update February 12, 2019
Address Dubai, United Arab Emirates
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